FAQ
Youns and his team are available to answer all your questions and guide you in your exploration of his artistic universe.
Who is Youns?
Some artists carry a passion for art from childhood, a true genetic imprint. This is the case of Yoni Lallouche, also known as Youns... To find out more, consult the page: the Artist
Can I see the works in real life before buying them?
Of course, here is the list of galleries where our works are present: The Galleries
What are your payment methods?
We accept payments via bank cards (Mastercard, Visa), Apple Pay, PayPal and also payment in 3xes free of charge with Klarna Pay.
Where do you deliver?
We deliver internationally.
What are your delivery times?
All our orders are shipped with GLS, DHL. This allows art editions to be shipped worldwide and in the best conditions, while maintaining quality and authenticity. Our workshop is based in France.
Estimated delivery times:
- France and EU: 5-6 working days
- USA: 9-10 business days
- Rest of the world: 9-10 business days
Is delivery free?
Delivery is free in mainland France only.
I would like to be reimbursed, how do I do it?
To make a refund request, you must contact us by email at contact@youns-art.com . Our team will give you the procedure to follow to make your reimbursement request.
How do I cancel my order?
To cancel your order, you must contact us by email at contact@youns-art.com. Our team will give you the procedure to follow to make your cancellation request.
How to contact you?
To contact us, you can reach us by e-mail at contact@youns-art.com or by filling out the form right here: contact form